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President and CEO Toshimitsu Nakano

We would like to express our sincere appreciation for your continued support.

Thanks to your ongoing support, our company was able to celebrate its 40th anniversary in July of last year. We extend our heartfelt gratitude to everyone who has supported us throughout this journey.

Over the past 40 years, both society and industrial structures have undergone significant change. With the advancement of digitalization, an aging population, and shifts in the labor market, it has become increasingly difficult to deliver sustainable value through conventional approaches alone. In light of these changes, we believe it is essential for our organization to remain resilient and adaptable by continuously evolving our shape to respond to a changing environment.

In the human resources services business, structural challenges such as mismatches between supply and demand have become increasingly apparent, making it more difficult to deliver sufficient value through traditional service models alone. Key issues include whether we are providing value commensurate with rising staffing fees, and whether our staffing services offer enough value to be chosen over alternative solutions.

The same applies to the CRO industry. CROs (contract research organizations), which undertake outsourced operational tasks for pharmaceutical companies, have traditionally relied on labor-intensive approaches. However, as digital transformation advances and AI adoption accelerates, pharmaceutical companies are expected to rely less on CROs. As a result, CROs will need not only to improve operational efficiency but also to fundamentally rethink and transform their business models.

On this premise, we are focusing on two key initiatives for our future business.

First, in our staffing business, we will continue to deliver the value of “job support” to our clients, and at the same time, to enhance the profitability and sustainability of the business, we will platformize certain aspects of our operations. By leveraging “doconico,” our proprietary platform, we will reduce costs through operational efficiencies and reinvest those savings to provide fair compensation to our staff. By combining a platform with comprehensive human support, we will create a new model of value delivery that goes beyond the traditional approach.

In addition, with “doco1,” the integrated management platform for staffing agencies launched last year, we are expanding into new markets and strengthening our presence in the human resources market. The service has been steadily gaining adoption among new clients, contributing to the development of new market segments. doco1 is operated by DOCO1 Co., Ltd., a group company, using a platform developed by another group company, NEZOT Co., Ltd. By continuously delivering services within the staffing industry in this way, we aim to move beyond the current highly competitive environment and establish a business model capable of once again achieving high profit margins.

Another key initiative is the creation of new business domains. To date, we have operated our human resources services business using proprietary platforms developed in-house. Building on this expertise, we will establish platform businesses as a new domain for growth.

Our experience in developing platforms such as “doconico” and “doco1” provides the driving force for creating new business domains—namely, our ability to plan and develop systems in-house. We are able to manage the entire process within our group, from identifying challenges and designing solutions within a given business, to platform planning, requirements definition, basic and detailed design, programming development, unit testing, integrated testing, and operations.

Leveraging this strength, we will expand our platform business as a new area of growth. Although we are not yet in a position to disclose details, we are currently developing platforms aimed at solving challenges not only in temporary staffing, but across the broader labor market and commercial transactions. Once launched, we plan to operate new businesses in these emerging domains.

In conducting our business, it is essential to consider the interests of all stakeholders: our customers, temporary staff, employees, shareholders, business partners, and local communities. Corporate value should be viewed comprehensively, encompassing not only market capitalization, but also profitability, financial stability, productivity, and growth potential, as well as market share as an indicator of customer satisfaction, and non-financial value.

Based on this perspective, we aim to continue providing "stable and high-quality services" in our staffing business while enhancing efficiency through platform-based initiatives and advancing our job support capabilities. We will also promote the diversification of our revenue base by establishing "platform operations" as a core business area. Through these efforts, we aim to enhance customer satisfaction and achieve sustainable improvements in profitability.

We would appreciate your continued support.

May 2026

Toshimitsu Nakano

President and CEO