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We would like to appreciate your considerations on our business.
I have some key indicators to do business. Sales, profits and their ratios. Increase in sales means that our services are well accepted by our customers. Right level of profit tells us that our business operations are staying mostly on the right track. With this in mind, sales and profits as guiding indicators, aiming to become a company that can make an operating profit margin over 10%, I have been developing our business operations.
When I started the business, one of my goals was to become a company with an operating profit margin of 10% or more. I thought that is an indicator to be recognized as a soundly managed company. When viewed as a company, the ordinary profit margin is the subject of evaluation, but as a business, I think that the operating profit margin may be more appropriate for evaluation.
Until now, we have been striving for the goal of continuous growth of sales and profits every year, but last year, we reduced our profits and worked to improve the treatment of temporary employees. We are not planning a large profit increase this year because we still have work to do.
We keep the index representing sound management, that is, maintaining an operating profit margin of 10%, a dividend payout ratio of 30% or more, and a state in which dividends are not reduced to shareholders, work to raise the remuneration to dispatched staff and to employees. We aim to become the one and only company in the human resources industry. Since we are convinced that the increased compensation for the dispatched staff becoming one of the growth-drive factors, we are planning to bring up our dividend payout ratio to 40%. With the understanding of our shareholders, we will align and keep the interests of our customers, dispatched staff, and our company matched, and become a company with a stance different from other human resources service companies. We will continue to aim to be a company with sales of 100 billion yen and ordinary income of 10 billion yen.
We will implement new initiatives more than ever to well align and match the said three parties' interests. We do not have a large profit increase plan. Even though sacrificing short-term profits, we will invest in the future. We will maintain the operating margin of 10%, raise dividend payout ratio and won't reduce the dividends. We would like to go through a qualitative transformation of the company while fulfilling our responsibilities to stakeholders.
We have such a high market share that one in three (Estimated according to the data of the Ministry of Health, Labour and Welfare, our research, and etc.) is dispatched from our group in the human resource service market of science researcher career. But it will be difficult to occupy more than half of the market in theory. We launched a new platform of staffing service which we had developed to bring more convenience for our customers and dispatched staff as well. Since then, we have been working to further efficiency of internal operations and pursued further improvement of satisfaction and convenience of customers and dispatched staff. Based on this, we will build stronger relationships with customers and dispatched staff, make the current situation unwavering, and expand into the administrative clerk market too by deploying a new platform.
In addition, in a business environment that is said to be in the midst of the Fourth Industrial Revolution, we must not ignore the use of AI in our management. Considering the changes in the industrial structure, it seems that the time has come to think about the nature of the temporary staffing business itself, which is an "intermediary service." When thinking about what our business is, I would like to define it as envisioning a mechanism to solve problems, building a platform to realize it, and providing it as a highly convenient service.
As an organizational structure, in the group, NEZOT Co., Ltd. develops the platform within the group, and using that platform, the human resource service companies, CRO business companies and other companies manage the business. We would like to clarify the role within the group and conduct the business. For the time being, we may keep the expression "Human resource service" and "CRO business", but even if we change our formation in the future, we will continue to provide services which is highly appreciated by customers for their convenience and usability.
For this fiscal year too, knowing that we must well balance investment vs returns and well balance new challenges vs steady management in operations, we are determined to conduct our business boldly and solidly as ever. I would like to ask for your further support and continued guidance with us.